Google NewsMan masturbated on call with customer service rep – and she couldn’t hang up, suit says  Kansas City StarDelayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online  ForbesAirbnb releases group booking features as it taps into AI for customer service  TechCrunchBanks Boost Visibility With Branches in Airport Terminals  PYMNTS.comDean Minnich: The best customer service is good manners | COMMENTARY  Baltimore SunHow AI can enhance customer service  The Keyword | Google Product and Technology NewsHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchVirginia DMV alerts public about upcoming potential delays at customer service centers  WFXRtv.com


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